Privacy Policy

Who is responsible

The company that runs Frumzi controls the personal data you share with us. We decide why and how it is used, and we keep it safe.

What we collect

To run your account and meet our legal duties, we collect identity details, proof of address and payment information. These checks cover age and identity verification, anti-money laundering rules and other legal requirements.

How we use your data

We use your data to provide our services, process deposits and withdrawals, verify your identity, prevent fraud, resolve disputes and promote responsible gambling, including preventing problem gambling.

Who we share it with

We share data only where needed, for example with payment providers and financial institutions, customer support, email and hosting providers, game providers, fraud prevention agencies, and regulatory or law enforcement authorities when the law requires it.

Keeping your data

We keep personal data for as long as needed for our services, and longer where anti-money laundering or other regulatory rules require it.

Questions

For questions about this notice or how we handle your data, email [email protected] and ask for our Data Protection Officer.